Terms & Conditions

Terms of use

The magicenergyoils.gr is an online store (hereinafter referred to as the "STORE") and selling products and owned by Helen Sfakianakis (hereinafter referred to as 'The OWNER'), located in Heraklion, 41 Monis Prevelis Streete , PC 71 307, Tel. & Fax, the VAT Tax Heraklion. The STORE services provided under these terms of use and personal data privacy policy, which is an integral part of these terms. the visitor by entering the "STORE" must carefully read these terms. The OWNER may at any time modify these terms of use. And the visitors / users have a responsibility to periodically check if they have been changes to these terms of use. The use of e-STORE after the above mentioned amendment shall be deemed as acceptance of the Terms of Use, as amended. Failure to comply with any condition of use, is expressly prohibited the use of e-STORE.

 

1. Information and Products

The Shop is committed to quality, completeness and accuracy of the information listed on the website www.magicenergyoils.gr, both as to the exact details described as those supplied by the online shop, services, subject any technical or typographical errors that can not be predicted or occur unintentionally or downtime of the site on grounds of force majeure.

2. Limitation of Liability

To STORE not liable to customer / users for damages that may result from the execution or not of their order (except paragraph 9. 'Returns'). Also reserved time delivery of goods in cases of force majeure. The SHOP no guarantee can be provided for the availability of products, but ensure that timely information on final consumers of their unavailability. The shop provides the content (eg information, names, photographs, illustrations), products and services available through the website "as is". In no case the STORE (and hence the Company) is not responsible for any legal or civil and / or criminal nature, nor for any damage (direct, special or consequential, which, without limitation, alternatively and / or cumulative form of loss of profits, data, lost profits, compensation, etc.) from site visitors or others on grounds related to the operation or not and / or use of the website and / or inability to provide services and / and information available on the site and / and / or any unauthorized third party interventions to products and / or services or information available through it.

3. Copyright

This site is the official online store of Sfakianakis Helen. All website content, including images, graphics, photographs, texts, services and products are property of Sfakianakis Helen. and protected by the relevant provisions of Greek law, European law and international conventions. Any copying, analog / digital recording and mechanical reproduction, distribution, transmission, downloading, processing, resale, create derivative works, or misleading the public about the real provider of the content of the website. Any reproduction, republication, uploading, posting, or transmission or any other use of the Content in any way or means for commercial or other purposes is permitted only with prior written permission of Sfakianakis Helen or any other legitimate holder of those copyrights. The names, images, logos and distinctive features representing Sfakianakis Helena and / or online www.magicenergyoils.gr store and / or third parties contracted with them and the products or services are proprietary marks and trademarks of Sfakianakis Helen and / or www.magicenergyoils.gr and / or more third parties and are protected by Greek, European and international trademark laws, and industrial and intellectual property. In any case, the appearance and report www.magicenergyoils.gr website and online store Sfakianakis Helen should in no way be construed as a transfer or license or right to use.

4. Personal Information

To place an order, you will be asked your full name, your address, the address to which you want to send the products for sale, the number of your phone, your email address, etc. and if you select a payment method to pay by credit card (via paypal) and number, expiry date and the code. By entering your email address you agree that all necessary for the completion of your order notifications to you may be made and stated your email address.

5. Buy products

When buying and checkout, the user is guided step by step by the automated system. The order will be filed. Upon checkout, it will sent to the user via email that will confirm receipt of the order. The store also has the right to communicate with the user by phone to confirm the order. If during the execution of the request an error occurs on the responsibility of the STORE, the latter is obliged to compensate the error. In any case the user prior to execution of the order, will be able to control the order and correct it.

6. SALE Product Prices

The prices listed next to each product as the final price includes the respective legal VAT. The prices do not include shipping costs. The total cost (including shipping costs) confirmed at checkout.

7. Send - Product Availability

Shipments will be made at the place designated by our customers with one of the available shipping ways the customer has chosen during the purchase process. If the ordered product is in stock in our warehouse and if there are no other reasons to force us to temporarily or permanently suspend the sales of a product, the missions take place in 24-72 hours will be trying.

8. Returns

For cases where a demonstrable fault of the STORE, the product is sent to the customer does not correspond to the product ordered (wrong in taking the order, the pricing, its mission, etc.), the customer is entitled to return the product at the same or the next business day delivery. The product must be in perfect condition, not used and the packaging is intact, ie without having unsealed or has violated. In these cases the STORE bear the cost of shipping the product back to headquarters and shipping costs for the replacement product, provided that the returned products are returned by the customer to the store in the same way and the same company transfers received them. If the product is not returned to the same or the next working day, then the STORE may not accept any return.

For cases where a demonstrable fault of the STORE, the product is sent to the customer defects (function or quality) or were of poor quality and faulty (damaged in transit, etc.) the client must either outset not accept the receipt of the product or after it has received to return the product at the same or next business day delivery. In each case the product must be returned in the condition received by the customer, full and without further damage and the packaging of the product is normally supplied with the product. In these cases the STORE assumes the shipping costs to return the product at headquarters and shipping costs for the replacement of the product. If the product is not returned to the same or the next working day, then the STORE may not accept any return.

Where the product ordered by the customer does not meet the requirements and the fact is solely due to customer error estimate, then the STORE has no responsibility and obligation to change the product.

9. Warranty products sold

All products sold by our shop are covered by the guarantee of the Representation or the importer. The time duration of the warranty of each product may vary, depending on the product and the political guarantee of any delegation.

The guarantee of a product in no way cover:

• Damage caused by improper handling, misuse

In any case, due to the volume different from the nature of products, our company is always at your disposal to meet all your questions on the political guarantee of the product or products of interest to you, in writing, by telephone or by any other appropriate way, as well as to inform you about the provider of the guarantee, warranty period, the rectification period, and any other relevant information.

10. Returns Policy

Returns due to delivery error

In all cases they delivered other than sold, by type or quantity or missing property which has previously concluded in writing by the OWNER the customer returns the goods to be checked and the mistake was noted. In this case the cost of returning the products to the company as well as costs return to the client incurred by OWNER long as the proposed maintained by the company way back.

Returns of defective products

In the event that any kind of bearing manufacturing defect if it is satisfied by the authorized repairer to provide the warranty or in the event that the OWNER itself directly provides the warranty The following apply:

• The guarantee provided for a limited time. After this period repair or replacement of the product is possible surcharge following a new agreement with the client.

• The return of the product replacement should be done with all the documents accompanying the product (eg ITT, Ap. Retail etc.) and full packaging. If defect is later found to delivery and the package does not exist or also if the packaging of the product received by distributors in delivering the kind of not the product packaging required.

• The return of products will be carried out either by collaborating with transport OWNER or by courier, or directly at the store maintained by the OWNER. Where return via courier, o customer shall bear the costs of transportation to the OWNER and the OWNER shall bear the shipping costs of the replaced or repaired product.

• After returning the products at the defect monitoring specified by the customer and then contact for information on the test results.

• If it is found the defect, performed repair or replacement of the product, otherwise cancel the transaction if it is not possible to repair the product within a reasonable time and can not be found by the OWNER another product equivalent or better characteristics or equivalent value for replacement. In case of cancellation of the transaction, the return of the original purchase money is made in the same way they had done the initial payment of the customer to the OWNER.

• In particular, if charging by credit card, the OWNER is obliged to inform the issuing bank to cancel the transaction and the bank will proceed subsequently at each operation envisaged under the contract drawn up with the client without responsibility of THE OWNER most. The OWNER upon notification shall not be liable for when and how to perform reversal, regulated by the abovementioned contract. In case of payment by cash if the customer had chosen the option "receipt from the store," will be to return the money to him from the physical store OWNER. If paying by bank transfer will be made reverse bank transfer from their accounts OWNER customer.

• If goods are returned damaged or incomplete, the online shop has the right to demand compensation from the customer, the amount of which will be determined by the condition of the goods and make unilaterally and unconditionally whose total or partial settlement of his claim this to the client.

Returns products that are considered defective on delivery (DOA)

The return of products which are considered defective on delivery (DOA) will be accepted within seven (7) calendar days of the delivery thereof to the customer. At the same time, the product must not be damaged and has all original documents accompanying the product (eg D.A.T., Ap. Retail etc) and full packaging. In these cases the following applies:

• The product is taken and tested for the detection of said defect of the CUSTOMER.

• Provided that you have previously received and tested them by the OWNER will overwrite type a similar new one, or in case of unavailability of other new equivalent quality and price product, otherwise in case the client does not wish to replace, will place back the original purchase money to the customer. The refund is made in the same way they had done the initial payment of the customer to the OWNER.

• In particular, if charging by credit card, the OWNER is obliged to inform the issuing bank to cancel the transaction and the bank will proceed subsequently at each operation envisaged under the contract drawn up with the client without responsibility of OWNER most. The OWNER upon notification shall not be liable for when and how to perform reversal, regulated by the abovementioned contract. In case of payment by cash if the customer had chosen the option "receipt from the store," will be to return the money to him than any of IDIOKTITISS network store. If paying by bank transfer will be made reverse bank transfer from their accounts IDIOKTITISS customer.

• Shipping costs for both the return of the products to OWNER and for the return to the CUSTOMER the replaced product borne by the OWNER.

• If goods are returned damaged or incomplete, the online shop has the right to demand compensation from the customer, the amount of which will be determined by the condition of the goods and make unilaterally and unconditionally whose total or partial settlement of his claim this to the client.

RIGHT OF WITHDRAWAL

In any distance contract the consumer has the right to withdraw without giving any reason within fourteen (14) calendar days. The period begins for the goods, the receipt for services from the receipt of the information, whether by paper or fixed media, informing the consumer that the contract has been concluded.

A prerequisite to accept the return of withdrawal, is that you need both the product as well as the package itself is delivered to our store in their original state, without the product packaging has been compromised, without using the product, and of course without damage to itself or its packaging, which (package) should be in its original (factory) state. Otherwise, our shop is under no obligation to accept a refund or credit of the product. In this case, the return is always at the expense and responsibility of the customer.

10. Governing Law and Jurisdiction

These terms of use, the use of e-SHOP and the transactions that are governed by Greek Law. In case where any of these terms may be deemed void or voidable, the invalidity or cancellation will not affect the validity of other conditions. Competent to resolve any dispute whatsoever arising from the use of e-SHOP or about the interpretation or application of these terms of use or because these are the Heraklion Courts.