Terms & Conditions
Terms of use
The
magicenergyoils.gr is an online store (hereinafter referred to as the
"STORE") and selling products and owned by Helen Sfakianakis
(hereinafter referred to as 'The OWNER'), located in Heraklion, 41 Monis
Prevelis Streete , PC 71 307, Tel. & Fax, the VAT Tax Heraklion. The STORE
services provided under these terms of use and personal data privacy policy,
which is an integral part of these terms. the visitor by entering the
"STORE" must carefully read these terms. The OWNER may at any time
modify these terms of use. And the visitors / users have a responsibility to
periodically check if they have been changes to these terms of use. The use of
e-STORE after the above mentioned amendment shall be deemed as acceptance of
the Terms of Use, as amended. Failure to comply with any condition of use, is
expressly prohibited the use of e-STORE.
1. Information and Products
The Shop is
committed to quality, completeness and accuracy of the information listed on
the website www.magicenergyoils.gr, both as to the exact details described as
those supplied by the online shop, services, subject any technical or
typographical errors that can not be predicted or occur unintentionally or
downtime of the site on grounds of force majeure.
2. Limitation of Liability
To STORE not
liable to customer / users for damages that may result from the execution or
not of their order (except paragraph 9. 'Returns'). Also reserved time delivery
of goods in cases of force majeure. The SHOP no guarantee can be provided for
the availability of products, but ensure that timely information on final
consumers of their unavailability. The shop provides the content (eg
information, names, photographs, illustrations), products and services
available through the website "as is". In no case the STORE (and
hence the Company) is not responsible for any legal or civil and / or criminal
nature, nor for any damage (direct, special or consequential, which, without
limitation, alternatively and / or cumulative form of loss of profits, data,
lost profits, compensation, etc.) from site visitors or others on grounds
related to the operation or not and / or use of the website and / or inability
to provide services and / and information available on the site and / and / or
any unauthorized third party interventions to products and / or services or
information available through it.
3. Copyright
This site is the
official online store of Sfakianakis Helen. All website content, including
images, graphics, photographs, texts, services and products are property of
Sfakianakis Helen. and protected by the relevant provisions of Greek law,
European law and international conventions. Any copying, analog / digital
recording and mechanical reproduction, distribution, transmission, downloading,
processing, resale, create derivative works, or misleading the public about the
real provider of the content of the website. Any reproduction, republication,
uploading, posting, or transmission or any other use of the Content in any way
or means for commercial or other purposes is permitted only with prior written
permission of Sfakianakis Helen or any other legitimate holder of those
copyrights. The names, images, logos and distinctive features representing
Sfakianakis Helena and / or online www.magicenergyoils.gr store and / or third
parties contracted with them and the products or services are proprietary marks
and trademarks of Sfakianakis Helen and / or www.magicenergyoils.gr and / or
more third parties and are protected by Greek, European and international
trademark laws, and industrial and intellectual property. In any case, the
appearance and report www.magicenergyoils.gr website and online store
Sfakianakis Helen should in no way be construed as a transfer or license or
right to use.
4. Personal Information
To place an
order, you will be asked your full name, your address, the address to which you
want to send the products for sale, the number of your phone, your email
address, etc. and if you select a payment method to pay by credit card (via
paypal) and number, expiry date and the code. By entering your email address
you agree that all necessary for the completion of your order notifications to
you may be made and stated your email address.
5. Buy products
When buying and
checkout, the user is guided step by step by the automated system. The order
will be filed. Upon checkout, it will sent to the user via email that will
confirm receipt of the order. The store also has the right to communicate with
the user by phone to confirm the order. If during the execution of the request
an error occurs on the responsibility of the STORE, the latter is obliged to
compensate the error. In any case the user prior to execution of the order,
will be able to control the order and correct it.
6. SALE Product Prices
The prices
listed next to each product as the final price includes the respective legal
VAT. The prices do not include shipping costs. The total cost (including
shipping costs) confirmed at checkout.
7. Send - Product Availability
Shipments will
be made at the place designated by our customers with one of the available
shipping ways the customer has chosen during the purchase process. If the
ordered product is in stock in our warehouse and if there are no other reasons
to force us to temporarily or permanently suspend the sales of a product, the
missions take place in 24-72 hours will be trying.
8. Returns
For cases where
a demonstrable fault of the STORE, the product is sent to the customer does not
correspond to the product ordered (wrong in taking the order, the pricing, its
mission, etc.), the customer is entitled to return the product at the same or
the next business day delivery. The product must be in perfect condition, not
used and the packaging is intact, ie without having unsealed or has violated. In
these cases the STORE bear the cost of shipping the product back to
headquarters and shipping costs for the replacement product, provided that the
returned products are returned by the customer to the store in the same way and
the same company transfers received them. If the product is not returned to the
same or the next working day, then the STORE may not accept any return.
For cases where
a demonstrable fault of the STORE, the product is sent to the customer defects
(function or quality) or were of poor quality and faulty (damaged in transit,
etc.) the client must either outset not accept the receipt of the product or
after it has received to return the product at the same or next business day
delivery. In each case the product must be returned in the condition received
by the customer, full and without further damage and the packaging of the
product is normally supplied with the product. In these cases the STORE assumes
the shipping costs to return the product at headquarters and shipping costs for
the replacement of the product. If the product is not returned to the same or
the next working day, then the STORE may not accept any return.
Where the
product ordered by the customer does not meet the requirements and the fact is
solely due to customer error estimate, then the STORE has no responsibility and
obligation to change the product.
9. Warranty products sold
All products
sold by our shop are covered by the guarantee of the Representation or the
importer. The time duration of the warranty of each product may vary, depending
on the product and the political guarantee of any delegation.
The guarantee of
a product in no way cover:
• Damage caused
by improper handling, misuse
In any case, due
to the volume different from the nature of products, our company is always at
your disposal to meet all your questions on the political guarantee of the
product or products of interest to you, in writing, by telephone or by any
other appropriate way, as well as to inform you about the provider of the
guarantee, warranty period, the rectification period, and any other relevant
information.
10. Returns Policy
Returns due to
delivery error
In all cases
they delivered other than sold, by type or quantity or missing property which
has previously concluded in writing by the OWNER the customer returns the goods
to be checked and the mistake was noted. In this case the cost of returning the
products to the company as well as costs return to the client incurred by OWNER
long as the proposed maintained by the company way back.
Returns of
defective products
In the event
that any kind of bearing manufacturing defect if it is satisfied by the
authorized repairer to provide the warranty or in the event that the OWNER
itself directly provides the warranty The following apply:
• The guarantee
provided for a limited time. After this period repair or replacement of the
product is possible surcharge following a new agreement with the client.
• The return of
the product replacement should be done with all the documents accompanying the
product (eg ITT, Ap. Retail etc.) and full packaging. If defect is later found
to delivery and the package does not exist or also if the packaging of the
product received by distributors in delivering the kind of not the product
packaging required.
• The return of
products will be carried out either by collaborating with transport OWNER or by
courier, or directly at the store maintained by the OWNER. Where return via
courier, o customer shall bear the costs of transportation to the OWNER and the
OWNER shall bear the shipping costs of the replaced or repaired product.
• After
returning the products at the defect monitoring specified by the customer and
then contact for information on the test results.
• If it is found
the defect, performed repair or replacement of the product, otherwise cancel
the transaction if it is not possible to repair the product within a reasonable
time and can not be found by the OWNER another product equivalent or better
characteristics or equivalent value for replacement. In case of cancellation of
the transaction, the return of the original purchase money is made in the same
way they had done the initial payment of the customer to the OWNER.
• In particular,
if charging by credit card, the OWNER is obliged to inform the issuing bank to
cancel the transaction and the bank will proceed subsequently at each operation
envisaged under the contract drawn up with the client without responsibility of
THE OWNER most. The OWNER upon notification shall not be liable for when and how
to perform reversal, regulated by the abovementioned contract. In case of
payment by cash if the customer had chosen the option "receipt from the
store," will be to return the money to him from the physical store OWNER.
If paying by bank transfer will be made reverse bank transfer from their
accounts OWNER customer.
• If goods are
returned damaged or incomplete, the online shop has the right to demand
compensation from the customer, the amount of which will be determined by the
condition of the goods and make unilaterally and unconditionally whose total or
partial settlement of his claim this to the client.
Returns products
that are considered defective on delivery (DOA)
The return of
products which are considered defective on delivery (DOA) will be accepted
within seven (7) calendar days of the delivery thereof to the customer. At the
same time, the product must not be damaged and has all original documents
accompanying the product (eg D.A.T., Ap. Retail etc) and full packaging. In
these cases the following applies:
• The product is
taken and tested for the detection of said defect of the CUSTOMER.
• Provided that
you have previously received and tested them by the OWNER will overwrite type a
similar new one, or in case of unavailability of other new equivalent quality
and price product, otherwise in case the client does not wish to replace, will
place back the original purchase money to the customer. The refund is made in
the same way they had done the initial payment of the customer to the OWNER.
• In particular,
if charging by credit card, the OWNER is obliged to inform the issuing bank to
cancel the transaction and the bank will proceed subsequently at each operation
envisaged under the contract drawn up with the client without responsibility of
OWNER most. The OWNER upon notification shall not be liable for when and how to
perform reversal, regulated by the abovementioned contract. In case of payment
by cash if the customer had chosen the option "receipt from the
store," will be to return the money to him than any of IDIOKTITISS network
store. If paying by bank transfer will be made reverse bank transfer from their
accounts IDIOKTITISS customer.
• Shipping costs
for both the return of the products to OWNER and for the return to the CUSTOMER
the replaced product borne by the OWNER.
• If goods are
returned damaged or incomplete, the online shop has the right to demand
compensation from the customer, the amount of which will be determined by the
condition of the goods and make unilaterally and unconditionally whose total or
partial settlement of his claim this to the client.
RIGHT OF
WITHDRAWAL
In any distance
contract the consumer has the right to withdraw without giving any reason
within fourteen (14) calendar days. The period begins for the goods, the
receipt for services from the receipt of the information, whether by paper or
fixed media, informing the consumer that the contract has been concluded.
A prerequisite
to accept the return of withdrawal, is that you need both the product as well
as the package itself is delivered to our store in their original state,
without the product packaging has been compromised, without using the product,
and of course without damage to itself or its packaging, which (package) should
be in its original (factory) state. Otherwise, our shop is under no obligation
to accept a refund or credit of the product. In this case, the return is always
at the expense and responsibility of the customer.
10. Governing Law and Jurisdiction
These terms of
use, the use of e-SHOP and the transactions that are governed by Greek Law. In
case where any of these terms may be deemed void or voidable, the invalidity or
cancellation will not affect the validity of other conditions. Competent to
resolve any dispute whatsoever arising from the use of e-SHOP or about the
interpretation or application of these terms of use or because these are the Heraklion
Courts.